FAQ’s

Frequently asked questions

Q. I live outside of your usual radius, can I still book your services?
A. Yes of course, if you are within 5 miles of new mills this is the area we cover free of charge, outside of this area, there is a charge of 50p per mile. Areas include:- Birch Vale, Charlesworth, Chisworth, Compstall, Disley, Furness Vale, Hayfield, Marple, Marple Bridge, Mellor, Mill Brow, New Mills, Rowarth, Strines, Whaley Bridge, etc.

Q. Where do you walk?
A. Love your Animals aims as far as is possible to carry out its dog walking in safe and secure environments away from public highways and other disturbances. On Footpaths, bridleways, B.O.A.T. and The Peak Park. Also the shorter walks in parks like:- Brabyns, Lyme, High Lee.

Q. I only need my dog walking a couple of days a week, would you be able to accommodate me?
A. Yes if you let us know which days and the length of walks you require we can help.

Q. Will you take my dog for a walk if she is in season?
A. Yes although we would need to arrange to walk her on her own during this period.

Q. My dog is entire will you still walk him for me?
A. Yes, however if your dog is entire, once your dog has reached 9 months we will only walk him on his own.

Q. What are your usual hours of service?
A. This is flexible to suit you, our standard hours are 8.00 am to 6.00 pm although we can cover times outside of these hours.

Q. Do your services cater for all dog breeds?
A. We take each dog on its own merit and not on reputation of particular breeds. We meet all dogs before we walk them and each new dog is subject to a trial period. Any instances of aggressive behaviour will not be tolerated and those dogs will need to be walked on their own rather than in group walks.

Q. If I need to cancel or change an appointment for your services is there a charge?
A. Please give me as much notice as possible so that we can use our appointments effectively, ideally we would like a minimum of 24 hours notice. Outside of this the agreed charge is still payable.

Q. Do my animals need to be vaccinated for you to look after them?
A. We require all animals are up to date with vaccinations, worming and flea treatment.

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